Posts and replies

@bigTanuki @BillySmith I'm convinced @frameworkcomputer uses #GoogleForms not as a sole tool, but merely #ingress pipeline for their #support workflows, so there is like demand to design a whole workflow and architecture from the ground up to handle and process supoort queries.

• Personally I wished for something like #HubSpot or #JiraServiceDesk as tools like #OTRS are not easy.

Maybe someone will enhineer somethibg aroubd #Gitlab or #Girea's #issue #Ticketing system?

I am however shure something like a customer chat can be done with like #Zulip and for #RemoteDesktop-based #TechSupport there's an excellent tool called "#Dayon!" which is super easy to use for the support-requesting side, doesn't rely on centralized services being available and only needs a few settings by the supporter to get up and running...

• If I were running my own company, I'd propably sponsor the development of Dayon to the same amount as it would cost to pay for AnyDesk instead!